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Cancellation Notification Policy:
All Cancellation Notification to be sent via E-Mail to
support@gocityadventures.com
Cancellation Policy shall be effective from the date of receipt of your email received before 6:00 PM (India standard time).
All other Cancellation Email received after 6:00 PM (IST), shall be considered on the next working day.
Cancellation & Refund Policy:
If the booking is cancelled 7 days before the tour/activity starts, Full refund shall be granted.
If the booking is cancelled between 4-6 days before the tour/activity starts, 50% of refund shall be granted on the total amount booked.
If the booking is cancelled within 3 days before the tour starts, there is 100% cancellation penalty and No refund is granted.
Any Refund that is granted shall be processed within 10 days from the cancellation date.
All refunds shall be credited back to the same card that was used for booking.
Refunds in Cash/Gift-cards/Vouchers etc. are not entertained.